Customer care
Terms of Service
Effective October 2, 2026
The store
Remote Perch is operated by CCHEELE. The products offered are those described in our store listings.
Product information
Read the dimensions, material, compartments and included items in each listing before ordering. Devices, food, drink and decorative props shown in product scenes are not included unless expressly listed as part of the item.
Prices and payment
Store prices are in USD and include taxes and duties. Payment is charged when an order is placed. Read the Payment Policy for card-brand and payment information.
Shipping and returns
Our Shipping Policy describes destinations, costs and delivery periods. Our Returns & Refunds policy describes the 30-day return window from receipt, return-shipping responsibilities and refunds.
Customer support
For product or order questions, email [email protected]. CCHEELE’s public operating address and shipping origin are 1806E19THPL GARY.IN46407, United States; contact support for any return address.