Customer care

Privacy Policy

Updated October 15, 2026

Information used to operate the store

CCHEELE operates Remote Perch and is responsible for the information used to run this store. At checkout, we collect your name, email address, billing and shipping address, and any optional phone number you provide. We use account and order information to process orders and payments, send order and support emails, arrange shipping, and respond to order or account requests.

Services used for orders and website operation

We provide the information needed by service providers involved in website operation, payment processing, email delivery and shipping so they can carry out those services for your order and our store.

Order source attribution and traffic analysis

WooCommerce order source attribution is enabled to record how visitors reach our store and which sources lead to orders. We also use Cloudflare for website traffic analysis.

Support and deletion requests

When you email customer support, we receive the information you choose to include in your message. To ask about your information or request deletion of account or order records, email [email protected]. Include the relevant account email or order reference so we can identify and handle your request.

Contact

Remote Perch is operated by CCHEELE. Our public operating address is 1806E19THPL GARY.IN46407, United States. Customer support is available Monday–Friday, 10:00–16:00 Central Time (CT).